Back in May Blackboard was upgraded to version 9. There were several changes with the upgrade, including the new look and feel of the system. Blackboard has been working to expand the entire interface to work more like the Grade Center that we brought live last year.
Along with the new interface, several back end changes have been included and are coming in the near future. With this new version Blackboard has standardized on a common application platform, which allows the system to take better advantage of the hardware we already have in place.
Sense the upgrade we’ve seen page response times cut by roughly 40 milliseconds, which doesn’t sound like much, but that is a roughly 25% improvement over the previous version. Already we are testing an upgrade that has improved performance by an additional 25% in limited testing.
Every software upgrade introduces new problems, and this upgrade was no exception. Many things that didn’t cause problems in our testing seemed to show up after we upgraded the system. We have been working hard with Blackboard, as well as Students and Faculty to identify and correct any problems that have come up after the upgrade. If you think you’ve found a bug, and aren’t sure if it has been reported yet, please contact the IT Customer Service Center at 859-257-1300 and they’ll be happy to assist you.